How language barriers affect the healthcare sector:

With the UK being a multi-cultural society, languages and dialects aren’t always the same. This can make communication very difficult. Language barriers can often be problematic when attempting to determine diagnosis and negotiating effective treatments between a patient and a healthcare practitioner.

What can multilingual staff offer the local community?

Some of our staff can communicate in two or more languages. This is very important for building a relationship between the patient and pharmacy and aids decision making when it comes to diagnosis and choice of treatment.

Multilingual staff at Lower House Pharmacy, Liverpool

Our professional multilingual staff will offer advice and support on a range of topics – from minor ailments to repeat prescriptions – in a language that can be understood by the patient.


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